1. Introduction
These Terms and Conditions of Sale (“T&Cs”) govern the sale of products (“Products”) offered by The Moroccan Vibrations (“the Seller”) to customers (“Customers”) via the website [themoroccanvibrations.shop] (“the Site”). By placing an order, the Customer accepts all of these terms.
2. Company Information
Name: E-MPGT
Address: Edifício Marina Club, Avenida Arriaga, n.º 73, 1.º andar, Sala 105, 9004-533 FUNCHAL, Portugal
Registration No.: 518118150
📧 Email: contact.us@themoroccanvibrations.shop
📞 Phone: +351 961 368 040
💬 WhatsApp: +351 963 401 749
3. Products
- Available products are described on the Site.
- Images and descriptions are for reference only and may differ slightly from the actual product.
- All products are offered subject to availability.
4. Prices and Payment
- Prices are displayed in the currency selected by the Customer during browsing or checkout.
- Accepted payment methods: Credit card (Visa, MasterCard, Amex), PayPal
- Payments are processed securely. No banking data is stored by the Seller.
5. Delivery
- Available options: express delivery only
- Shipping fees vary according to the order weight and destination.
- Orders are shipped DDP (customs duties included) except for potential returns.
- Estimated times are provided at checkout, without strict guarantee.
- Indicative times: Europe & USA: 3–7 days, Africa & Middle East: 3–10 days, Rest of the world: 5–14 days.
- Customs duties or local taxes are the responsibility of the Customer if required by local authorities according to applicable Incoterms.
6. Right of Withdrawal and Refund Conditions
See our full refund policy in the dedicated “Refund Policy” section of the site. It applies internationally according to local rules and includes:
- A universal 14-day period to exercise the right of withdrawal
- Specific procedures for returns, cancellations, non-claims, or damaged products
- Standard reimbursement of shipping fees by geographic zone
- Adjustment of refunds in case of partial withdrawal affecting free delivery thresholds
- Clear policy on non-eligible or late returns
📧 For any request, contact: contact.us@themoroccanvibrations.shop
7. Warranty and Liability
- Certain products carry a manufacturer warranty.
- The Seller is not liable for indirect damages related to product use.
- The Customer agrees not to misuse the Products and to indemnify the Seller for disputes arising from abuse.
- The Seller’s liability is limited to the order amount, except in cases of gross negligence or personal injury.
8. Personal Data
Personal data is collected and processed in accordance with GDPR and all other applicable international laws. ➡️ See our Privacy Policy for more information.
9. Sales to Third Countries
For sales to countries with specific regulations (e.g., Brazil – LGPD, China – PIPL, Australia – Privacy Act), local adaptations may apply according to legal obligations. This includes data transfer mechanisms, consumer rights, and local tax obligations. In case of conflict, local law prevails if more protective.
10. Revision of T&Cs
T&Cs may be amended at any time. The applicable version is that in force on the order date. An annual review is performed to ensure international compliance.
11. Governing Law and Dispute Resolution
- These T&Cs are governed by the law of the Customer’s residence if it provides higher protection; otherwise Portuguese law applies.
- In case of dispute, an amicable settlement is preferred.
- If unresolved, disputes may be submitted to arbitration at the Commercial Court of Paris, unless consumer law states otherwise.
12. Languages and Validity
T&Cs are available in all languages offered on the site. In case of interpretation divergence, the English version or the version in the Customer’s residence language prevails.
13. Contact
📧 Email: contact.us@themoroccanvibrations.shop
📞 Phone: +351 961 368 040 (Mon–Fri, 8:00–17:00)
💬 WhatsApp: +351 963 401 749
