Last updated: October 18, 2025
All orders are processed within 1–2 business days after payment confirmation.
No shipments are made on weekends or public holidays.
All orders are shipped via express delivery. Delivery times vary depending on geographic region:
⏱️ Times are indicative. Delays may occur due to exceptional circumstances (customs, weather, high volume, etc.).
Fees are automatically calculated at checkout based on:
📦 Free shipping offers may be available and will be clearly indicated on our website.
| Geographic Zone | Standard Fees | Free Shipping Threshold |
|---|---|---|
| Europe | 40 $ | 150 $ |
| Africa | 40 $ | 150 $ |
| North America | 60 $ | 200 $ |
| South America | 60 $ | 200 $ |
| Asia & Middle East | 75 $ | 250 $ |
| Oceania | 80 $ | 250 $ |
Prices are in USD. Euro equivalents may apply depending on payment zone.
We deliver to most countries worldwide.
All shipments are DDP (Delivery Duty Paid):
✅ No customs or taxes payable upon receipt.
❗ Exception: In case of returns, customs or re-import fees may apply. These costs are the responsibility of the customer.
💡 Return tip: Mark "Returned Goods" on your return package to avoid unnecessary fees.
Once your order is shipped, you will receive an email containing:
📍 You can also track your order directly on our website:
👉 Track My Order
⏱️ If you do not receive a tracking number within 3 business days after purchase, contact our customer service:
We do not deliver to:
Some remote or rural areas may require additional delivery time.
We are not responsible for:
During high activity periods or unforeseen circumstances (strikes, blockages, customs…), delays may occur.
🕐 In case of significant delay, contact our team: we will assist you.
📧 Email: contact.us@themoroccanvibrations.shop
📞 Phone: +351 961 368 040
💬 WhatsApp: +351 963 401 749 (Monday–Friday, 08:00–17:00)
